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Service solutions for mixings mills by DEGUMA

Written by Heike Pfaffl | Jun 23, 2025 5:45:00 AM

Services at DEGUMA

Admittedly, we can’t promise “The sky is the limit.” But our comprehensive range of services for modernized used machinery and new equipment speaks for itself. What truly sets us apart, however, is our commitment to service. We go the extra mile in close collaboration with our customers—so they don’t have to.

At DEGUMA, we pride ourselves on one thing above all: being receptive to innovation. “Custom machine engineering” hits the nail on the head. With tailored machinery solutions, we meet the wide variety of requests we receive from our customers.

For example, when it comes to equipping our DEGUMA neo premium mixing mills with strip cutters or material guide jaws.

 

Our passion for innovation is also reflected in the development of a digital twin of our machines, created as part of a research project with the Fraunhofer Institute for Production Technology IPT from 2021 to 2023. All relevant order, product, process, and resource data were consolidated in a local database to simplify machine operation.

Despite all our innovations, we never lose sight of practical application.

We draw on over 30 years of company expertise. Our machine portfolio is complemented by a wide range of services for repair and maintenance.

For instance, we offer service packages tailored to different needs and scopes—basic, plus, or premium—each providing various levels of support.

 

Speaking of support: Did you know you can test your own materials on one of our machines at our facility? This allows you to see how your material performs before making an investment decision.

Extended warranty is another key benefit that protects your production from downtime and failure. Our 48-month warranty clearly sets us apart from the competition.

And thanks to our extensive inventory of spare parts for older machines, we can often deliver when others can’t—thanks to our broad selection of used machinery.

See for yourself and explore our full range of services or contact me directly: